Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The service often seen at different sites works in such a way that you
need to enter your telephone number in a special window and after some seconds
you and the company representative will receive a call, which will allow you
communicating.
Encompass Unified Communications
Encompass Unified Communications provides hosted VoIP and unified messaging for businesses. Encompass leverages Cisco IP Phones and other Cisco equipment to deliver enterprise-class telephony and messaging to small and medium businesses. Also available is
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