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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Telephone service companies have created a special communication service without the need to use customer's equipment. It's called a "virtual number". It also has a text type of "virtual SMS center." Thanks to the virtual link you can make calls or send messages while connected to the equipment of the company.
Telekenex
Telekenex is a business-grade IP service provider with a robust private international IP network and innovative solutions, including: Managed Ethernet, SIP Trunking, Private MPLS + Internet, Managed Data Center and a full suite of IP Telephony solutions.
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