Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Connect Communications provide unified communications, VOIP & contact centre technology services for multi-site & multinational enterprises. We specialise in provide excellent customer service rather than the supply of large volumes of technology. We are
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