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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
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Lync Express is an integrated device that provides basic features required in any Lync deployment. The solution includes a Microsoft Windows 2008 Server, Microsoft Lync Server 2010 and Sonoma NetBorder Express VoIP Gateway. Standalone device Lync Express supports up to 100 users is equipped with E1/T1/J1 a compatible digital telephony segment to connect to the public telephone network. Lync Express also supports four FXS lines for any phone or fax number, in case of need or emergency.
Awantel GmbH
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