Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Further to our latest announcements, we have recently unified our operations with our partner, Uniserve Communications, and are pleased to announce our formal adoption of the Uniserve brand. Unifying our name and brand will allow us to fully realize the s
Read more