Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The service allows the user defining the criteria, by which the signal of a certain incoming calls will sound different from the standard signal of the telephone call.
Digitcom
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