Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Amdocs recently announced a new solution based on Cloud services Amdocs Unified Communications, which combines messaging, video and voice calls through IP (VoIP). With help of Amdocs Unified Communications solution, providers can quickly launch services able to compete with (OTT) offerings, it helps to strengthen their relationships with customers and allows them to better monetize their capabilities.
IDT Express
IDT Express provides retail and wholesale telecommunication and financial services and products.
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