Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The feature, which is not redirecting calls to the voicemail, during the big traffic in peak hours. All calls will be put on waiting mode for the next available operator.
VIETTEL TELECOM
Viettel Group is one of leading telecom service providers in the world with over 50 million subscribers. Wireless Intelligence has ranked Viettel Group as the 19 th out of 784 biggest telecom service providers in the world regarding the number of subscrib
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