Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
A decade ago, call shops were the most convenient way for tourists and immigrants to contact their families. Today however, this has changed, the number of ways getting in touch with their families abroad has increased with the Internet, and currently it is threatening to the survival of the call shops.
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