Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
i3 Voice & Data, Inc. d/b/a i3 networks was founded to provide a single point of contact for efficient and affordable telecommunications and data solutions for carriers and enterprise.
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