Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
A telecommunication mechanism allowing the user to redirect the incoming
call to another telephone, using the “Transfer” button and dialling a number of
the set where the call will be redirected.
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