Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
PC-Tone is a leading provider of high quality PC2PC and PC2Phone solutions for customers around the world. Companies ranging from carriers to hardware manufacturers can quickly set up their own VOIP services with minimum investment. By leveraging PC-Tone`
Read more