Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
NeuVoice is a service provided by NeuWorld Communications, inc. NeuWorld is headquartered in Tampa, FL, however NeuWorld maintains locations in Dallas, Cleveland (Akron) OH and Southern CA (Long Beach area).
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