Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Syndrome Technologies, emerging networking solution provider offers a range of expertise in the areas of expertise on setting up Corporate Intranets / Extranets, Virtual Private Networks, Internet Data Centres, Call Centres. We provide both consultancy
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