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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
SIP protocol was made within IETF (Internet Engineering Task Force) – organization occupied with establishing Internet standards and general standards concerning TCP/IP protocols.
World Venture Group Telecom
World Venture Group Telecom is a VoIP system integration leader in this environment. It deploys turn key projects for service providers as well as for multinational enterprises located in Latin America, USA and Europe.
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