Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The Lycatel Group is the fastest growing pan-European prepaid telecoms organisation. Substantial investments to develop key capabilities- the technology infrastructure, our talented people, long-term strategic partners and best practice processes have all
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