Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
With a view to the trend for the Internet to converge data, voice and video, VuTek Inc. is established. Now, over 10 years experience, we saw the convergence is getting solid and rich, and this trend is obviously setting up and is changing our daily life.
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