Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Icecom Ltd. offers IP communication solutions to boost the business of its customers. The company has combined SIP technology, a VoIP environment as well as mobile and web solutions into products that are flexibly adaptable to meet any customer specific n
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