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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The function allows you choosing a number that you want in order to
light up during the call to traditional telephones. You can also unlist the
number and it won’t light up.
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