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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Asterisk cards have a different number of ports, due to the variety of needs for different applications, manufacturers try to address them. For beginners, one can request for Asterisk card with single port configured with 1 FXO module. At first, you receive the option of accept incoming calls, afterwards you can route them anywhere within your IP network. It’s only in case of a live call, and than your line is busy because you have a single FXO to handle that call.
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