Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
nPlusOne is a wholly owned subsidiary of Edinburgh Network Technologies Ltd. With literally decades of experience in the design and operation of SS7 and IP network infrastructure, hardware and OSS, as well as developer skills building the
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