Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Outsors is an information technology and mobile solutions provider, specializing in providing outsourced solutions to increase productivity and efficiency, minimize cost and provide real time business intelligence through automated systems and platforms o
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