Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Leveraging the Quality of Service (QoS) and fault tolerance features of VM, Cisco and Quintum gateways, WorldTele Communications Network, LLc. provides carriers with a flexible and scalable infrastructure that enables the delivery of carrier grade VoIP ap
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