Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Genesis Systems International Ltd. was founded in 1991, with the express purpose of providing "Creation and Evolution" application technologies. After 14 years evolution, Genesis had shifted from Software & Networking Applications Solution Provider to A l
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