Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
IP Devices
are the devices supporting Internet protocol, some of the devices a capable of
wireless, Wi-FI, broadband, edge and 3G connections. All the devices have their
own IP address.
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