Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
SysMaster Corporation is the largest VoIP billing and call routing solution company in the world with the most VoIP business platform installations. Utilizing SysMaster equipment providers deliver high-quality calling solutions for more than 100 million c
Read more