Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
SIPxchange
SIPxchange is headquartered in Dallas Fort Worth providing wholesale carrier and business VoIP services. SIPxchange is part of the Worldcall Inc. family of companies supplying network services since 2004. Our facilities-based network carries over 50 milli
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