Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Pulse VoIP is an economical way of reducing the cost of traditional communication for call centers. Our platform uses the advanced call routing and management technology for processing a call. We assure you an uptime of 99.9% with additional backup routes
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