Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Telecommunication technology is ever changing. Once, the telephone was only available in select locations and hardly anybody had their own personal line. Then the phone became more and more popular and soon it was in nearly every home. Traditional phone n
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