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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The feature routes phone calls from one telephone provider to another. The termination point is the called party or end point. The originating point is the caller who calls in the first place.
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