Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
S/CM is proud to offer your business a way of cutting costs by integrating tailored, cutting edge voice over IP (VoIP) solutins. By partnering with industry leaders we provide the benefits that come from a secure convergence of voice and data.
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