Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Is often met in business practice, during calls to organizations at the moment, when the call is transferred to another number or is set on hold, one hears a music in the telephone dynamics.
CSA
The Center of the System Administration was founded in 2001, in order to satisfy the needs for IT services of small-to-medium scale organizations by providing Open Source Software solutions.
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