Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The FL-Connect Story:
it all began in 1998 als a private company.
Founder and CEO Daniel Floeckinger was creating solutions for Distributors and alternative Carriers.
Nowadays its much more. We created solutions for enterprise and carrier