Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
At RPS Communications we spend the time to consider how you want to deliver customer service to your clients, how you interact office to office and how you continue customer interaction after hours. With more than 50 plus years of experience in major com
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