Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Works on defining new network architecture are carried out by such
organizations as ITU-T, Multiservice Switching Forum, and International
Packet Communications Consortium.
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