Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Welcome to IIA(Internet In Air), an Advanced Technology Architecture, Design and Consultancy group. IIA professionals have vast experience and have worked with International Multinationals and bear deployment & commercial experience Worldwide.
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