Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Established as an IT provider of TCP/IP, VoIP and network security solutions since 1998, STS is a Canadian distributor for specialised, high-level and value-added products. Well-known on the market place for its expertise and its high-qualified team, STS
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