Hunt Group Support
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
VIVA COMMUNICATION PVT LTD
Viva communications is a converged communication solutions provider for business across the world.Viva is headquartered in the uk with strong presence in india ,Australia and the US.
VIVA SOLUTION OFFERING:-
- International calling minutes
- Leased lin
Top countries:
United States 1294 India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries