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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Introduction
When shopping for the perfect PBX system, you are most likely considering IP PBX over bulky and expensive antique methods. However, the pricing schemes are both confusing and concerning, as you are unsure what you are looking at when trying to price different services out. Luckily enough, the biggest business telephone systems vendors use plans to determine prices, and these plans can be easily compared to competitors.
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