Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
DOW Networks is a next-generation telecommunications service provider focused on serving Call Centers, Business Processing Outsource Centers (BPOs) and other international businesses. DOW Networks is a leader in providing Voice Over IP (VoIP) solutions w
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