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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Polycom SoundPoint IP 335 phone is perfectly suitable device for call center operators as well as in manager’s office. Due to its advanced functions and patented HD Voice™ technology it makes voice communication clear and precise and as a result more productive. It has high resolution display with a backlight, RJ-9 port for a handset and Polycom HD Voice putting this phone in the same line with business class phone, but at more attractive price.
EWC
It is our mission to:
* enable Small and Medium sized businesses worldwide to communicate in a cost effective manner using VoIP and related technologies;
* remove the mystery of VoIP for our customers enabling them to implement VoIP solutions
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