Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Easytone Technology, Inc. (Hongkong), launched in 1997, is dedicated to the system integration of Internet/IP-Network Voice Solutions and value-added services among datacom and telecom fields.
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