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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
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Unified solution Quintum AFT800 integrates in itself a gateway, a gatekeeper, and intelligent call routing, Quality of Service (QoS). Tenor device has to be connected to the data network via the Ethernet 10/100 port, to the telephone network through a PBX or to the public switched telephone network (PSTN).
BELLVOZ LLC
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BellVoz LLC., is a leading provider of telecommunications services connecting residents and corporate clients to the world. We offer the highest quality and the best customer service to our clients. Enabling them to communicate with their fa
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