Hosted VoIP
This is a method of providing a phone service to people over the Internet. This type of service moves the traditional phone switch off site and allows more than one company to use a particular switch.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Citel : The VoIP Migration Company
Citel’s Portico TVA enables enterprises to connect existing voice infrastructure to a new VoIP platform, saving up to 70% over other VoIP migration alternatives.Citel’s products help eliminate common objections.
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