Hosted VoIP
This is a method of providing a phone service to people over the Internet. This type of service moves the traditional phone switch off site and allows more than one company to use a particular switch.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Total Sanity Solutions, Inc.
Since 1998, providing the expertise in Voice over IP, Hosted and Enterprise Class network services to provide complete, cost-effective solutions for your telecommunications and services. With in-house systems or our hosted solutions "NPS and VoiceCentrici
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