GSM VoIP Solutions
Configurations of GSM/VoIP networks allow the service providers to avoid the local Wired Public Switched Network (PSTN) in communication with a GMS mobile handset. As a result, the high rates charged by telephone companies are avoided.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
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