Group Paging
A group of users can be created with a purpose of receiving voice announcements through the speaker of a telephone set, but it has to be in the waiting mode.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
GlobalPhone Corporation
GlobalPhone is a facilities-based carrier headquartered in Falls Church, Virginia, a suburb of Washington, DC. GlobalPhone provides services to 600,000 customers in over 130 countries, and maintains a network of over 300 business partners around the world
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