Group Paging

A group of users can be created with a purpose of receiving voice announcements through the speaker of a telephone set, but it has to be in the waiting mode.

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Mabrook Media Technologies

Mabrook Media provide high quality termination for international voice traffic. We are interconnected with the world’s most reliable data and voice operators, providing cost efficient solutions to our partners. We offer our services to small and medium-