Gatekeeper

Gatekeeper is an administrational tool for H.232 multimedia networks. A single unit can control interactions for each zone, which comprises the terminals, MCU's and gateway within the frames of a particular domain. Gatekeeper is an optional element, but when it available, it becomes the central administrative entity.

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Sales Force Europe

Sales Force Europe (SFE) provides the strategy, contacts and resources to enable North American and Asian based high-tech companies to rapidly and effectively enter the European Marketplace. We have extensive hands-on experience developing and implementin