Forced Delivery of Calls

Forced Delivery of Calls

The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.

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Flash on Hold

Flash on HoldPutting the call on hold by pressing the “Flash” button; the holding time is not limited. The function could be easily used at the moment when the second call has entered the line. By pressing the hold button the conversation will be set on pause and another call can be answered, finishing which you can return to the one which is on the pause mode.

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Hong Kong ACME Universal Communication

We focus on the Greater China Area, ACME is a dynamic firm with a complete package of skilled engineers and consultants from with speciality in the field of data centre, backbone / backhaul’s design, implementation, maintenance & operation and all aspec

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